Products & Operations (International, GIT & FIT)

Assistant / Deputy Manager - Products/Operations (Africa,Aus&NZ)

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Grade: FTE1/FTE2
Max. Age: FTE1 - 27 years FTE2 - 32 years Mumbai

Job Description

• Day to day Operational supervising of GIT / Ad Hoc tours

• Itinerary Planning

• Pricing

• Ensuring proper execution of the tours and co-ordinate with regards to operational issues to ensure seamless travel experience 

• Following an enquiry from quote through to booking

• Enhance profitability and optimize revenues

• Airline Reservations within timelines & budget 

• Ensuring all cancellation deadlines are adhered to and checking all the documents handed over to the clients

• Maintain / update records of booked / cancelled passengers                                           

• Liaising with DMC's, Sales Team & Ticketing Team & Monitoring all the communication    

• Preparing correct terms and expense sheet for the tour managers and checking all the documents handed over to the tour managers

• Co-ordinating on a daily basis with tour managers while on tour in regard to operational issues                               

• Adherence of Operational Procedures                                            

• Market Research & Analysis                                                         

• Monitoring the working of the team and ensuring timely and accurate solutions are given to the sales team in order to close sales

• Ensuring accurate remittances are made to overseas suppliers on time

• Preparing comparison charts with competition products and handing over the same to the sales team

• Mentoring, training, developing teammates for career progression and learning

• Analysing the team performance and guiding them to improve their efficiency

Minimum Qualification

1. MTM or Equivalent/ MBA/ Graduate Engineer

2. Graduate may also be considered

Minimum Experience

1. FTE1 - 1 year for MTM or Equivalent/ MBA/ Graduate Engineer; 4 years for Graduates

2. FTE2 - 3 year for MTM or Equivalent/ MBA/ Graduate Engineer; 6 years for Graduates

Manager / Sr. Manager - FIT Products & Operations

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Grade: FTE3/FTE4
Max. Age: FTE3 - 37 years FTE4 - 40 years Mumbai

Job Description

• Innovate, develop and itroduce newer itineraries/products at competitive pricing for increasing sales of customized holidays

• Ensure adiquate off the shelve FIT products are available to Sales team time to time for increasing ease of sales closer

• Ensure that DMC compliances (Ensure all contracts are in place)

• Ensure all products available for sales are upto date w.r.t it's pricing and availability

• Impart product knowledge by way of conducting regular product awareness trainings

• Assist sales with required product related support for effective closer of sales so that FIT/Adhoc related sales targets are achieved

• Ensure that service levels are met as per company standards

• Manage relationship with partners, suppliers, DMCs, tourism boards etc.                  

• Researching destinations and keeping up to date with travel industry news

• Ensure compliance in all aspects of travel processes        

• Maintaining MIS reports            

• Maintain records of bookings & payments

Minimum Qualification

1. MTM or Equivalent/ MBA/ Graduate Engineer

2. Graduate may also be considered

Minimum Experience

1. FTE3 - 5 years for MTM or Equivalent/ MBA/ Graduate Engineer; 8 years for Graduates

2. FTE4 - 7 years for MTM or Equivalent/ MBA/ Graduate Engineer; 10 years for Graduates

Deputy Manager / Manager - FIT Products & Operations

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Grade: FTE2/FTE3
Max. Age: FTE2 - 32 years FTE3 - 37 years Mumbai

Job Description

• Innovate, develop and itroduce newer itineraries/products at competitive pricing for increasing sales of customized holidays

• Ensure adiquate off the shelve FIT products are available to Sales team time to time for increasing ease of sales closer

• Ensure that DMC compliances (Ensure all contracts are in place)

• Ensure all products available for sales are upto date w.r.t it's pricing and availability

• Impart product knowledge by way of conducting regular product awareness trainings

• Assist sales with required product related support for effective closer of sales so that FIT/Adhoc related sales targets are achieved

• Ensure that service levels are met as per company standards

• Manage relationship with partners, suppliers, DMCs, tourism boards etc.                  

• Researching destinations and keeping up to date with travel industry news

• Ensure compliance in all aspects of travel processes        

• Maintaining MIS reports            

• Maintain records of bookings & payments

Minimum Qualification

1. MTM or Equivalent/ MBA/ Graduate Engineer

2. Graduate may also be considered

Minimum Experience

1. FTE2 - 3 years for MTM or Equivalent/ MBA/ Graduate Engineer; 6 years for Graduates

2. FTE3 - 5 years for MTM or Equivalent/ MBA/ Graduate Engineer; 8 years for Graduates

Deputy Manager / Manager - FIT Products & Operations

Apply Now
Grade: FTE2/FTE3
Max. Age: FTE2 - 32 years FTE3 - 37 years Mumbai

Job Description

• Innovate, develop and itroduce newer itineraries/products at competitive pricing for increasing sales of customized holidays

• Ensure adiquate off the shelve FIT products are available to Sales team time to time for increasing ease of sales closer

• Ensure that DMC compliances (Ensure all contracts are in place)

• Ensure all products available for sales are upto date w.r.t it's pricing and availability

• Impart product knowledge by way of conducting regular product awareness trainings

• Assist sales with required product related support for effective closer of sales so that FIT/Adhoc related sales targets are achieved

• Ensure that service levels are met as per company standards

• Manage relationship with partners, suppliers, DMCs, tourism boards etc.                  

• Researching destinations and keeping up to date with travel industry news

• Ensure compliance in all aspects of travel processes        

• Maintaining MIS reports            

• Maintain records of bookings & payments

Minimum Qualification

1. MTM or Equivalent/ MBA/ Graduate Engineer

2. Graduate may also be considered

Minimum Experience

1. FTE2 - 3 years for MTM or Equivalent/ MBA/ Graduate Engineer; 6 years for Graduates

2. FTE3 - 5 years for MTM or Equivalent/ MBA/ Graduate Engineer; 8 years for Graduates